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| Reservations 訂房
(1) |
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Guest |
Hello. My name is Mrs.
Foster, and I'll be staying at your hotel next week.
I'll be traveling with my 5-month-old daughter and
was wondering if you could put a crib in my
room for her to sleep in. |
|
Desk
Clerk |
When will you be
arriving? |
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Guest |
On the 23rd. |
|
Desk
Clerk |
Certainly, Mrs. Foster.
We'll be sure to have a crib waiting for you in your
room when you arrive. |
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顧客 |
你好，我是佛斯特小姐，我下週將會下塌貴飯店。我會帶著我五個月大的女兒一同前往，想請問你們能否在房間放置供她就寢的嬰兒床？ |
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櫃檯人員 |
妳何時會抵達呢？ |
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顧客 |
二十三號。 |
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櫃檯人員 |
好的，佛斯特小姐。我們會在房間備妥嬰兒床恭候您的光臨。 |
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Reservations 訂房
(2) |
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Guest |
Hi. My name is Andy
Francis, and I have a reservation at your hotel for
next week. |
|
Desk
Clerk |
Yes, Mr. Francis. Our
records show that you'll be arriving on the 3rd and
staying for 3 nights. |
|
Guest |
Right.
Unfortunately, I've had to change my plans and
will be arriving on the 4th and only staying for two
nights. |
|
Desk
Clerk |
That's fine, Mr.
Francis. I'll make the changes to your reservation. |
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顧客 |
你好，我叫做安迪法蘭西斯，我有預訂你們飯店下週的房間。 |
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櫃檯人員 |
是的，法蘭西斯先生。我們的訂房紀錄顯示你將於三號入住並停留三晚。 |
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顧客 |
沒錯。不過很可惜，我的計畫生變，改成四號入住而且只停留兩晚。 |
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櫃檯人員 |
沒關係，法蘭西先生 我會變更你的訂房資料。 |
